PRIVACY NOTICE

Last updated July 06, 2020

Thank you for choosing to be part of our community at Guzheng Alive, doing business as GZA (“GZA”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us through the form below.

When you visit our website GuzhengAlive.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

3. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

4. DO WE USE GOOGLE MAPS?

5. HOW LONG DO WE KEEP YOUR INFORMATION?

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

7. WHAT ARE YOUR PRIVACY RIGHTS?

8. CONTROLS FOR DO-NOT-TRACK FEATURES

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

10. DO WE MAKE UPDATES TO THIS NOTICE?

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect information that you provide to us.

We collect your email address and name (personal information) when you submit a question through the Contact form. “Collect” here means your email address is saved in Gmail.

We collect the name you provide when you leave a comment on a post. “Collect” here means it is saved in the commenting system.

Donation Processors collect Payment data when you donate money to Guzheng Alive.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by DonorBox and Stripe. You may find their privacy notice link(s) here: https://donorbox.org/es/privacy and https://stripe.com/privacy-shield-policy.

Personal information does not need to be true, complete, or accurate. That said, if it’s inaccurate, donations may not go through and email responses might not reach you.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.

We use Google Analytics, Heap Analytics, and Squarespace Analytics to track activity on GuzhengAlive.com. We use the most simplified version of these services, which collect information about visitors to the site. The information is kept semi-anonymized; for example, Google Analytics will show that “1 user” from “San Francisco, CA” accessed a particular webpage at a particular date and time. Analytics does NOT record who that user is outside of GuzhengAlive visits.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about when you use our Website and other technical information.

GuzhengAlive does not use most of the information these analytics services provide. A link to the Google Analytics terms are here: https://policies.google.com/technologies/partner-sites

A more technical description of this information:

Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information.

Location Data. We collect information data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type of settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Locations settings on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Website to:

Answer Questions Submitted via Forms
Improve the Site’s User Experience
Accept Donations

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: GMail, SquareSpace, Google Analytics, Heap Analytics, and if donations are sent, DonorBox and Stripe.

Asking a question sends an email to GMail which is saved to Google’s Servers.
Visiting the site provides anayltics informatino to Google, Squarespace, and Heap.
Submitting a donation (thank you!) provides payment information to DonorBox and Stripe, some of which we can view, according to their privacy policies. https://donorbox.org/es/privacy and https://stripe.com/privacy-shield-policy.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, as part of Google Analytics, Heap, and Squarespace.

We may use cookies and similar tracking technologies (like web beacons and pixels) to track website activity.

5. DO WE USE GOOGLE MAPS?

In Short: Yes, we use Google Maps to show locations of public Guzheng figures and buinesses.

This Website uses Google Maps APIs which is subject to Google's Terms of Service. You may find the Google Maps APIs Terms of Service here. To find out more about Google’s Privacy Policy, please refer to this link.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We keep your personal information (analytics information, email address, name, and payment information if submitted) according to the systems we use. Email addresses and names are stored in GMail as past emails; payment information is stored in DonorBox and Stripe according to their policies.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We rely on the security of our providers.

As we only keep information in nationally-recognized services (Google, Heap, DonorBox, Stripe, SquareSpace) we rely on those experts to keep user’s information safe.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Contact GuzhengAlive to verify what information has been stored and to request it be deleted.

You are always welcome to contact GuzhengAlive directly and ask for what information has been collected and to have it deleted. This covers Email address, Name, and Payment information if you’ve previously provided those. Analytics information is anonymized and thus GuhengAlive would be unable to find which activity is yours and remove it. If you wish to prevent analytics tracking, you are welcome to set your browser to remove cookies and to reject cookies.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not specially respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

However, if the analytics providers we use honor Do Not Track by default, then we automatically honor it as well.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, certain rights and obligations apply regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

CategoryExamplesCollected

A. Identifiers Contact details, such as real name, alias, Internet Protocol address, and email address: YES
B. Personal information categories listed in the California Customer Records statute Name, contact information, and financial information (if submitting a donation):
YES
C. Protected classification characteristics under California or federal law Gender and date of birth
NO
D. Commercial information Transaction information, purchase history, financial details and payment information
NO
E. Biometric information Fingerprints and voiceprints
NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements
NO
G. Geolocation data Device location
YES
H. Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related information Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us
NO
J. Education Information Student records and directory information
NO
K. Inferences drawn from other personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO

We may also collect other personal information outside of these categories in instances where you interact with us in-person, online, or by phone or mail in the context of:

Receiving help through our customer support channels
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us through the Contact form at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

In Short: No

Information provided by you for a particular purpose is used only for that purpose. Your personal information is not transferred to another service or used for some other purpose.

Guzheng Alive has never disclosed or sold any personal information to third parties. Guzheng Alive will not sell personal information in the future belonging to website visitors, users, or other consumers.

Your rights with respect to your personal data

Right to request deletion of the data - Request to delete

Send us an email through the form below and we’ll remove any information we have connected to that email address.

Right to be informed - Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell your personal information to third parties;
the categories of personal information that we sold or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Send us an email through the form below and we’ll share what information we have connected to that email address.

Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

you may object to the processing of your personal data
you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email through the form below. If you have a complaint about how we handle your data, we would like to hear from you.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, but hopefully very rarely

We may update this privacy notice from time to time but look, this document is a pain. We don’t like writing it and you don’t like reading it. We’ll update it if relevant laws require us to, but in general, will seek to keep things as simple as possible for all our sakes.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us through the form below.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?